Service Manager (Auto Dealership) Port Hedland WA

Lead a High-Performing Automotive Service Department in One of WA’s Most Rewarding Locations

• Attractive Salary Package circa $120K+ Super
• Accommodation + Company Vehicle + Fuel Card
• Bonuses, Incentives & Career Growth Opportunities
• Relocation Assistance Available

An outstanding opportunity is available for an experienced and motivated automotive professional to join a successful and growing multi-franchise dealership operation in Port Hedland, Western Australia.

We are seeking a hands-on Service Manager who can lead from the front, drive workshop performance, build strong customer relationships, and develop a high-performing aftersales team.

This is an exciting leadership role offering excellent long-term career prospects, strong earning potential, and the opportunity to work within a supportive and progressive dealership environment.

About the Role

Reporting to senior dealership management, you will take full responsibility for the daily operations and performance of the service department.

You will lead a team of Service Advisors, Technicians, and Workshop Staff while ensuring exceptional customer service, workshop efficiency, and overall departmental profitability.

Key Responsibilities

• Oversee all daily service department operations
• Drive workshop productivity, efficiency, and profitability
• Lead, mentor, and develop service and workshop teams
• Ensure outstanding customer service and aftersales support
• Monitor workflow, repair quality, and workshop performance
• Manage customer concerns and deliver positive outcomes
• Develop strategies to improve service sales and profitability
• Manage departmental KPIs, budgets, and financial performance
• Ensure compliance with workplace health & safety standards
• Build strong relationships with customers and internal stakeholders

About You

• Previous experience as a Service Manager, Assistant Service Manager, or similar automotive leadership role
• Strong understanding of dealership service operations and workshop management
• Automotive trade qualification highly regarded
• Proven leadership skills within a fast-paced dealership environment
• Strong customer service and communication abilities
• Ability to manage teams, workflow, and performance targets effectively
• Commercially minded with strong problem-solving skills
• Experience using dealership management systems advantageous

What’s on Offer

• Competitive remuneration package with incentives
• Accommodation provided
• Company vehicle and fuel card
• Career progression opportunities within a growing dealership group
• Supportive leadership team and professional environment
• Long-term stability with a respected automotive operation
• Lifestyle opportunity in vibrant regional WA

If you are an experienced automotive leader looking for your next challenge and want to be part of a progressive dealership group, we would love to hear from you.

Apply now for a confidential discussion.